We understand that letting your property, especially for the first time, can be a worrying experience and with this in mind our most important consideration is providing you the landlord with the best possible service and the right tenant for your property.

We never forget that the property is your most important asset and we can confidently assure you that by instructing us to act as your letting and management agents your asset will be in professional and caring hands.

A Personal Service

Because we are a small firm, we are able to offer a personal service, with attention to detail, whilst at the same time maintaining a high standard of competence and professionalism.

Competitive Rates

Our fees are competitive and may be open to negotiation dependent on the level of Service required. We are particularly committed to investment landlords and savings can be made on the largest of portfolios.

Carefully Selected Tenants

Drawn from a continually updated register, all prospective tenants are thoroughly referenced and credit checked. In some cases we will also require a guarantor.

Levels of Service offered

• Full Management
• Letting Only

This is our inclusive service, which provides for the marketing of the property and carrying out viewings, leading to the introduction and vetting of a prospective tenant. This proving satisfactory, we then go ahead and prepare the tenancy agreement, and if required an inventory. The tenant will then be checked in against the inventory.

Collecting and processing of rental payments is also an important part of our Full Management Service. Rental balances will be credited automatically to the landlord's nominated bank account.

Towards the end of the tenancy, we liaise with the tenant, with a view to renewing the tenancy agreement, or arranging to check them out and re-advertising the property to let.

This service is suitable for landlords who are not residing locally, or would rather not deal with the tenants directly, preferring all aspects to be handled by an agent.

Our Fees

We offer a competitive fee structure and can offer reductions on our standard charges for multiple property portfolios. Our standard charges are as follows:

Letting Fee: The equivalent of one month's rent
Management Commission: 15% of rent collected
Inventory Preparation: £25 per room

Insurance

As appointed introducers for several insurance companies we are able to offer a range of insurance policies for landlords, including the following -

• Buildings Insurance
• Contents Insurance
• Rent guarantee
• Legal Expenses

Please ask for further details.

Guide for Landlords

Before a property can be let, there are several matters which the owner will need to deal with to ensure that the tenancy runs smoothly, and also that he/she complies with the law. We provide summarised information below. If you require further advice or assistance with any matter, please do not hesitate to contact us.

Preparing the Property

We have found that a good relationship with tenants is the key to a smooth-running tenancy. As property managers this relationship is our job, but it is important that the tenants should feel comfortable in their home, and that they are receiving value for their money. It follows therefore that a well presented and maintained property in a good decorative order will go towards this, whilst also achieving a higher rental figure. Tenants are also more inclined to treat such a property with greater respect.

General Condition

Electrical, gas plumbing, waste, central heating and hot water systems must be safe, sound and in good working order. Repairs and maintenance are at the landlords expense unless misuse can be established. Interior decorations should be in good condition and preferably plain, light and neutral.

Your property can be let fully furnished, part furnished or unfurnished. Which of these is appropriate will depend on the type of property and local market conditions. We will be pleased to give you advice on whether to furnish or not and to what level. As a minimum you will need to provide decent quality carpets, curtains and light fittings. Remember that there will be wear and tear on the property and any items provided.

Personal possessions, ornaments, pictures, books etc. should be removed from the premises, especially those of real or sentimental value. Some items may be boxed, sealed and stored in the loft at the owner's risk. All cupboards and shelf space should be left clear for the tenant's own use.

Gardens should be left neat, tidy and rubbish free, with any lawns cut. Tenants are required to maintain the gardens to a reasonable standard, provided they are left the necessary tools. However, few tenants are experienced gardeners, and if you value your garden, or if it is particularly large, you may wish us to arrange visits by a regular gardener.

At the commencement of the tenancy the property must be in a thoroughly clean condition, and at the end of each tenancy it is the tenants' responsibility to leave the property in a similar condition. Where they fail to do so, cleaning will be arranged at their expense.

It is helpful if you leave information for the tenant, e.g. on operating the central heating and hot water system, washing machine and alarm system, and the day refuse is collected etc.

You should provide one set of keys for each Tenant. Where we will be managing we will arrange to have duplicates cut as required.